WordPress & eCommerce Interview Answers

1. What is WordPress?
   WordPress is a free content management system used to build websites without coding. It supports themes, plugins, and eCommerce stores.

2. What is WooCommerce?
   WooCommerce is a plugin that converts a WordPress website into an online store. It allows selling physical or digital products.

3. Why is WooCommerce popular?
   Because it is free, beginner-friendly, customizable, and supports many payment and shipping options.

4. Requirements before installing WooCommerce?
   You need a WordPress website, hosting, domain, and admin login access.

5. Difference between normal and eCommerce website?
   A normal site shows information, while an eCommerce site allows users to buy products and make payments online.

🟢 Store Setup Answers

6. How to install WooCommerce?
   Go to Plugins → Add New → Search WooCommerce → Install → Activate.

7. Setup wizard steps?
   Store details, currency, shipping, payments, and recommended features.

8. Set currency and location?
   Go to WooCommerce → Settings → General → choose country and currency.

9. Add store address?
   Inside WooCommerce settings under General section.

10. Test store working?
    Place a test order using Cash on Delivery or test payment mode.

🟢 Product Management Answers

11. Product types?
    Simple, Variable, Grouped, and External/Affiliate products.

12. Simple product?
    A single product without size/color options.

13. Variable product?
    A product with variations like size, color, or storage.

14. Grouped product?
    Multiple related products shown together.

15. External product?
    Product sold on another website with external purchase link.

16. Add new product?
    Products → Add New → enter name, price, description → publish.

17. Upload featured image?
    Use Product Image section on the right side.

18. Product gallery use?
    Shows multiple images for better customer view.

19. Short description?
    A small summary shown near the product title.

20. Description vs short description?
    Description = full details; short description = quick summary.

21. Product attributes?
    Features like size, color, material used for filtering or variations.

22. Attributes for variations?
    Create attributes first, then generate variations from them.

23. Product variations?
    Different versions of the same product with different price/stock.

24. Manage stock quantity?
    Enable stock management and enter quantity in product inventory.

25. Hide out-of-stock product?
    Enable “Hide out of stock items” in WooCommerce inventory settings.

🟢 Payment & COD Answers

26. Enable Cash on Delivery?
    WooCommerce → Settings → Payments → enable COD.

27. What is Razorpay?
    Razorpay is an Indian online payment gateway supporting UPI, cards, wallets, and net banking.

28. Integrate Razorpay?
    Install Razorpay plugin → enter API Key & Secret → save settings.

29. Required details?
    Razorpay account, API keys, and business verification.

30. Create payment link?
    Login Razorpay dashboard → Payment Links → Create Link.

31. Razorpay payment page?
    A hosted page where customers can pay securely online.

32. QR payment?
    Generate QR inside Razorpay dashboard and share with customers.

🟢 Coupons Answers

33. Coupon in WooCommerce?
    A code that gives discount to customers.

34. Create coupon?
    Marketing → Coupons → Add Coupon → set discount → publish.

35. Percentage vs fixed coupon?
    Percentage gives % off, fixed gives a set amount discount.

36. Set expiry date?
    Choose expiry in coupon settings.

37. Restrict coupon for products?
    Add allowed products in Usage Restriction tab.

🟢 Tax & Shipping Answers

38. Enable taxes?
    WooCommerce → Settings → General → enable tax option.

39. Shipping zone?
    A geographic region where specific shipping rules apply.

40. Shipping methods?
    Flat rate, free shipping, or local pickup.

41. Free vs flat shipping?
    Free = ₹0 delivery; flat rate = fixed delivery charge.

42. Shipping classes?
    Categories for products with different shipping costs.

43. Why shipping classes?
    To charge different delivery prices for heavy/light products.

44. Shipping label?
    A document with customer address used for courier delivery.

45. Configure shipping by location?
    Create shipping zones and assign methods for each zone.

🟢 Orders, Customers & Reports Answers

46. See customer orders?
    WooCommerce → Orders section.

47. Order statuses?
    Pending, Processing, Completed, Cancelled, Refunded.

48. View customer details?
    Open any order and check billing/shipping info.

49. Check revenue report?
    WooCommerce → Analytics → Revenue.

50. Analytics track?
    Sales, orders, products sold, customers, and total earnings.

🟢 Bonus Answer

What is Printify?
Printify is a print-on-demand platform that connects with WooCommerce to sell custom printed products without holding stock.