Refund & Cancellation Policy
Clear, transparent rules governing fees and annual passes on Trendzza.
1. Annual Passes & Immediate Computational Delivery
Citizen and Seller Passes activate immediately upon payment, executing real-time cellular attestation and database provisioning.
Because computational activation and identity verification take place instantly, fees are generally non-refundable once activated, except where mandated by statutory consumer protection law in Bosnia and Herzegovina.
2. Statutory Cooling-Off Rights & Exceptions
In jurisdictions providing statutory cancellation rights (such as the 14-day statutory withdrawal period for consumers in the European Union and United Kingdom), Trendzza fully honors applicable statutory mandates.
If you believe an erroneous charge was processed, notify our billing desk within 48 hours for immediate investigation.
3. Billing Support & Inquiries
For any invoice questions or billing assistance, contact our dedicated support team at billing@trendzza.in.
Bosnia and Herzegovina — Billing Invoicing & Consumer Dispute Escalation
If an unauthorized or duplicate transaction occurs on your payment method, contact our billing desk immediately at billing@trendzza.in for priority resolution.